Privacy Notice

WHY

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social security number

• Income

• Assets

• Risk tolerance

• Wire transfer instructions

• Transaction history

HOW

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Freestone chooses to share; and whether you can limit this sharing.

Reasons for Sharing your Personal information

Does Freestone Share?

Can you limit this sharing?

Yes

No

Yes

No

No

We don't share

Yes

No

For our affiliates' everyday business purposes - information about your creditworthiness

No

We don't share

Yes

Yes

No

We don't share

To limit our sharing

• Call: (206) 707-7300 or (800) 990-3001

• Email: compliance@freestonecapital.com

Please note: 

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.  When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing as set forth above.

Questions?

Who We Are

Who is providing this notice?

What We Do

How does Freestone protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 

How does Freestone collect my personal information?

We collect your personal information, for example, when you:

• Enter into an investment advisory contract

• Seek financial advice

• Make deposits or withdrawals from your account

• Tell us about your investment or retirement portfolio

• Show your driver’s license

We also collect your personal information from others, such as affiliates or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

• sharing for affiliates’ everyday business purposes—information about your creditworthiness

• affiliates from using your information to market to you

• sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account, unless you tell us otherwise.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.  See the “Who is providing this notice” for a list of Freestone affiliates.

Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Freestone does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

Freestone does not jointly market.

Other important information

None.